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How to change personal name not business name?

How to change personal name not business name?

I need help with this too, but the only option I can find under "Personal Information" is to change my business name. I have a typo and would like to correct It without having to start over with my online shop, etc. 

1 Verified Answer
EJ_
Verified Answer

Re: How to change personal name not business name?

@CKinkade Sorry for the late reply here,

 

 

Unfortunately you aren’t able to edit the legal name you used to activate your Square account. If you'd like to fix a typo with your activation name, you'll need to create a new Square account.

 

Fortunately the activation name is not public facing in any way. 

227 Comments
Beta Member

How would that work with Square Capital? I also want to continue being eligible, a new Square account would mean I’m a new seller again to Square. 

Why is this feature not available? Seems like it's been a request for a few years now. Much easier on Square side to allow a name change than to have people create brand new accounts and port their set up over. 

Beta Member

😲Have we figured this out yet?

One of our employees set up the account.  I believe he is the owner.  Although, he does not own the business.  We use Square for a student run cafe in our school.  Due to unfortunate circumstances, this employee is on leave of absence, and will likely retire.  At this point, due to escalating circumstances, we don't want him to have access to the account.  How can we have him removed?

This response was nearly a year ago. This issue has comments and complaints going back MANY YEARS.

 

Hey Square? You should figure out the fix to this issue already. Maybe ask PayPal, Shopify, or any bank how THEY do it? It's really not all that hard.

Has the legal name change been updated yet? I am now married so would like to show my new legal name in my account. I have the legal documents to prove the name change.

Unfortunately Square will not change this option. This so wrong, you would think with all of our comments and requests that they would do something about this. 

But I guess they don't mind about losing customers. Eventually people just aren't going to use their service any longer and either go to Stripe, Vento and PayPal. Oh plus they are getting new services out there as well.

Best of luck

Beta Member

@EJ_ 

 

How is the name not public facing? Square Appointments users really got screwed! 

Square Community Moderator

Hey @Redlight2015, Any business information provided to the customer will be on the receipt details.

Beta Member

i legally changed my name because of domestic violence and medical reasons ALSO as a trans person this is extremely insensitive that we have to relive our trauma every time we login to your product