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BlueHeron50
โ11-22-2020
07:41 AM
I've set up an auto discount for a special sale period but the discount isn't applying to my product
I'm running a special sale from today until Dec 19 and have applied a discount on certain products but the discount is not working!!!! Any help would be appreciated.
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2 REPLIES 2
Thanks for your question, @BlueHeron50.
Was this a coupon that you made for your online store, or a discount you made in your Square account? I see that you made a coupon which starts today, but your post is from yesterday and was before that coupon would have started to work.
Adam
Seller Community, Platform
Seller Community, Platform
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I called Square today and had my issue resolved. I didnโt realize I needed a coupon for my online store. I thought having created the discount on my Square would work at the store. It fixed now and working. thanks for following up
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