Re: Cash or other tender

dblackston01 · ‎01-24-2023

I did a sale and they told me it went through as cash or other tender. They told me they could not process. BUT it is on the credit card. Did a return 6 days ago. Still there. Does it come off????

sayra · ‎01-25-2023

Hello, @dblackston01 - Welcome back to the Seller Community!

We'd be happy to help you look into this. Does the transaction on your Credit Card show as pending?

Can you please provide us with the dollar amount and date of the transaction you are referring to?

We will be on the lookout for your reply.

Have a wonderful day!

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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