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Admin

New: Scan Gift Cards from your Point of Sale

Hello Seller Community,

 

It's now easier than ever to sell and redeem your customer's gift cards gift cards.

 

As of today, when you order Square Gift Cards they will include printed QR codes and barcodes on the backs of the cards that you can scan for fast loading and checkout on your device. 

 

Bonus  Your customers can also scan the QR code on the back of the card with their own mobile device to check their gift card balance online!

 

Gift Card Redemption by QR Code.png

 

To load a customers gift cards with the Square app:

 

  1. From your Square Point of Sale, tap Library > Gift Cards or scan the gift card barcode with a barcode scanner.

a. Swipe the gift card, take a photo of the gift card QR code with your device’s camera, or manually enter the 16-digit gift card number.

b. Select a default preset load value, or enter a custom load amount if you turned on that option

c. If you swiped the gift card or scanned the gift card QR code or barcode, the amount will automatically load

d. Tap Charge to complete the sale.

 

To redeem customers gift cards at checkout with the Square app on:

 

  1. Go to Checkout > add the items your customer wishes to purchase from your library or enter a custom amount.
  2. Tap Charge > scan the back of the gift card with your compatible connected barcode scanner or take a photo of the QR code with your device’s camera. 

As always, you can also swipe the card's magnetic stripe or manually enter in the gift card number to load the card or to redeem it during checkout.

 

Note: If scanning a gift card QR code, please ensure to enable your device’s camera. 

 

Redeeming gift card balances via QR code or a barcode scanner is only available on iOS devices at this time. We will update you when this feature is available on other devices using the Square app.

 

To order new custom gift cards for your business, visit your online Square Dashboard.

Tra
Community Manager, Square
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Super Seller

Is the post staying this time 😉

Will the QR code be included on printed receipts and emails for e-giftcards? 



Pizza Is Chill

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Admin

The post is staying this time @Sam_400º! I got a bit click happy and may have accidentally reveal the secret too early the last time.

 

With regards to QR code being included on printed receipts and emails for eGift Cards, I can't find any information about this right now but will check with our team to see if this is currently a feature or something to be considered for the future.

Tra
Community Manager, Square
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Super Seller

@tranguyen @This is a great idea, it will make things a lot quicker, easier and more professional looking at checkout. Excellent addition.

 

Thank you Square!

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
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Super Seller

Hi @tranguyen 

 

Is redeeming gift card balances via QR code or a barcode scanner available on Android yet and if not, when will it be?

 

N.B. on Square POS on my Android phone I see no option to take a photo of the gift card QR code with my device’s camera. Is this also only available on iOS?

 

Thanks 

Alex Jessey
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Square Community Moderator

Hey @amjessey, just stepping in for Tra here. I just checked, and it seems like redeeming a gift card balance via QR code is not available on Android devices as of yet. We do not have a timeline on when it will be available as of yet. 

 

We'll definitely be sure to announce any changes to this feature as soon as it becomes available. 

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