[New] Set fulfillment methods for your items directly from Square Dashboard

[SumedhaDeo]

Hi Sellers! 👋

You can now set the fulfillment method for your items directly from the Item Library in your Square Dashboard. Select Shipping, Pickup, Local delivery and/or Self-serve ordering to determine how your customers will receive their orders. 

Previously, you could only set a fulfillment method on an item by navigating to Square Online > Site Items > Edit Item or via bulk workflows in the Square Online Catalog. Having an assigned fulfillment method is a requirement to be able to sell on Square Online. This launch allows you to do the same set of tasks with fewer clicks and less back-and-forth navigation between Square Dashboard and Square Online.

You can add a fulfillment method in Square Dashboard by following these steps:

1. Go to Items > Item library > Create an item

2. Select the radio button under Fulfillment methods

3. Select one or multiple options between Shipping, Pickup, Local delivery or Self-Serve Ordering

4. Click Done

[tonydow]

Not seeing Shipping as an option.

[Breffni]

Hello @tonydow thanks for flagging! 

I just checked my account and can see all four options. Can you check yours again when you have a chance?

There might have just been a slight delay, thanks! 

[tonydow]

Shows Delivery as opposed to Shipping. Is this correct

[Breffni]

It should look like this @tonydow - when you select an Item in your Item Library. 

[tonydow]

This is what I see in dashboard and online.

[MayaP]

Hey there @tonydow I am also not seeing what you are above in your screenshot. When I go into your Dashboard and click create item I see shipping as @Breffni did in her screenshot. I would suggest trying some browser troubleshooting steps. If you are continuing to have an issue I suggest contacting support and our team can file a ticket and escalate this further. You can reach support at 0800 - 098 8008 / squ.re/contactsqsupport. Thank you for working with us to resolve this.