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[New] USB Scale Support for Square Stand, Square Register and Android devices

We’re delighted to announce that you can now connect the Brecknell 6700U USB series scale to your Square Stand for iPad, Square Register, or Android devices

 

With a USB scale you can get weight readings automatically and check out your customers faster. 

 

To connect your scale you must use a specific USB cable and have the latest version of the Square app on your iPad,Square Register or Android device. 

 

Also, please ensure that you have correctly set up items to sell by weight and have connected the scale to your device by following the steps below.

 

To connect a USB scale to your Square Stand:

For the Brecknell 6700U USB series scale, you’ll need the right USB cable depending on your Square Stand model prior to getting started. This can be purchased through Square Shop.

 

  1. Plug in the 9 pin male end of the cable into the port on your scale.
    Note: For Square Stand for iPad (2017, 2018), iPad Pro 9.7", and iPad Air (1, 2), you need to connect the 9 pin male end of the Serial-to-HID adapter into the port on your scale and plug the Micro-USB end of the cable to the adapter.
  2. Insert the USB-A end into the Hub of your Square Stand
    To check the connection, open the Square Point of Sale app and tap the three horizontal lines on the navigation bar.
  3. Tap Settings > Hardware > Scales.
  4. The connected scale should appear in the app menu as USB Scale. Keep in mind your Square Point of Sale app can only connect to one scale at a time.

Note: The Brecknell 6700U USB series scale is compatible with the following Square Stands:

  • Square Stand for iPad (2017, 2018), iPad Pro 9.7", and iPad Air (1, 2)
  • Square Stand for iPad (2021, 2020, 2019), 10.5" iPad Air (2019), iPad Pro 10.5”

Not sure which iPad model you have? Identify your iPad here.

 

To connect the Brecknell 6700U scale to your Square Register:

 

  1. Plug the 9 pin male end of the cable into the port on your scale, and insert the serial USB cable into the Hub for your Register. 
  2. To check the connection, open the Square Point of Sale app and tap the More button on the navigation bar. 
  3. Tap Settings > Hardware > Scales
  4. The connected scale should appear in the app menu as USB Scale.

 

Note: Your Square Point of Sale can only connect to one scale at a time. To disconnect the scale, simply unplug the scale's cable from your Square Register.

 

This scale is not supported with Square Terminal, Square for Retail, Square for Restaurants, Square Invoices or Square Appointments apps.

 

Where can I buy the Brecknell 6700U scale? 

 

We offer the Brecknell 6710U series for sale on Square Shop. If you already have one of the Brecknell 6700 series scales, you can order the USB cable separately. You will have the option to select whether you are looking to connect to a Square Stand, Square Register or Android device. 

 

 

Will I be able to connect my Brecknell 6700U scale to a device other than Square Stand or Square Register? 

 

Yes, the Brecknell scale can be used with Android tablets in addition to Square Stand and Square Register. Visit our Support Centre to learn more about hardware compatibility.

 

Got any questions or comments? Feel free to leave them in the comments below!

Tra
Community Manager, Square
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