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Beta Member

square register crashes only when connected to square for restaurants

I purchased my Square Register new the first week it came out. It has been flawless. I just recently joined Square for Restaurants. here is the issue when i sign in with a device code it will work for a while but crash after a couple of sales or if i go into reports.

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Re: square register crashes only when connected to square for restaurants

I have a similar issue.  The app crashes on both of our registers at least once a day. 

I tried doing a factory reset on both devices and made sure all the latest updates were installed. 

Still no joy. 

 

Did you ever resolve your issue @TheNest ?

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Square Community Moderator

Re: square register crashes only when connected to square for restaurants

Hi @EUPHORA - thanks for jumping in here on the Seller Community. Goodness, so sorry to hear about this continued trouble with your Registers. Sounds very frustrating, indeed.

 

If you haven't done so already, we would recommend flagging these issues over to our Support Team directly as soon as you can. They can take a deeper dive with you into trouble shooting to insure this issues doesn't persist further.

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Re: square register crashes only when connected to square for restaurants

Thanks, @Joe  I will. 

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