x

Square for Retail bug w/ USB scale + barcode scanner

Hello, if you use a USB scale connected to Square for Retail and try to bring up the product using a barcode scanner, the weight from the scale does not automatically register (the user is forced to manually punch in the weight). Here is a video illustrating the behavior: https://photos.app.goo.gl/Mfu4DSQ1fhepVSCN7

 

On Square POS, on the other hand, if you do the same workflow and scan a weighed product to bring it up, the weight from the scale registers automatically as expected. Thank you. 

124 Views
Message 1 of 1
Report
0 REPLIES 0