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I've been building my catalog by importing directly from a wholesale portal.
Now I'm at the point where I need to upload excel files to my items but I don't have the option anymore of downloading the Square Template - does that exist anywhere?
I've also tried to delete my catalog to start over and that seems impossible.
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Item and Inventory Management
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Welcome to the Community, @bramble79 -
What internet browser are you using?
If you use Chrome and go to your Dashboard > Items> Actions - you will see the import option for your Item Library.
Please let me know if that doesn't do the trick or you were looking for something different.
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I have the same problem as Bramble79. After taking the steps above, the "download our template file" is not available.
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@plants - can you export the items you already have and use the downloaded CSV as a template?
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Possible, but I don't want to repeat the mistakes done last year (not using option sets), so need to see how it SHOULD have been done.
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Okay, if you haven't already, our CS Team will help guide you along the way. Give them a holler here.
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