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Remove "Low Stock" label on online webstore

I have looked forever to find how to remove the "low stock" red tag on our PTO online store.  Most of our stock has low numbers, so I don't need it to say that.  It has hindered parents from ordering because they think all our inventory is almost out.  How can I remove that tag without removing inventory.  I don't want to lose the inventory count as I don't want to sell more than we have.

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Best Answer

Hi, hopefully this will help.  Online dashboard, select Settings, select General, scroll to the bottom and Item Settings, select Edit, then deselect the radio button for low inventory.

 

Hope this helps!

Terri

 

🛍 Shop my store

Resale Collection - hanger-hues.square.site

Hope This Helps!
TERRI

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Best Answer

 HI, your image did not attach.  Here is what I see in the Online Dashboard.

 

Screen Shot 2020-12-11 at 8.03.51 AM.png

 

Terri

 

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

 

Hope This Helps!
TERRI

View Best Answer >

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26 REPLIES 26

Best Answer

Hi, hopefully this will help.  Online dashboard, select Settings, select General, scroll to the bottom and Item Settings, select Edit, then deselect the radio button for low inventory.

 

Hope this helps!

Terri

 

🛍 Shop my store

Resale Collection - hanger-hues.square.site

Hope This Helps!
TERRI
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THANK YOU!  I searched for that FOR EVER and couldn't find it.  Cheers!

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Hello!  Do you know if the navigation selections have changed in dashboard?  I am looking to remove the "low stock" message on the square store but cant seem to find the navigation options you are describing.

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Hi, hopefully this will help. 

 

Online dashboard

Settings

General

scroll to the bottom - Item Settings

Edit

deselect the radio button for low inventory

 

 

Hope this helps!

Terri

 

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

Hope This Helps!
TERRI
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Strange. I don’t see those specific navigation options available. 

790608D2-ACFD-47E5-812F-87B243EFA0A5.png

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Best Answer

 HI, your image did not attach.  Here is what I see in the Online Dashboard.

 

Screen Shot 2020-12-11 at 8.03.51 AM.png

 

Terri

 

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

 

Hope This Helps!
TERRI
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Message 7 of 27
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Thank you so much Terri!  You rock!

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Hello! Were you able to find the toggle to remove the "low stock" alert? thanks a bunch!!!!

 

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Thanks so much, this was super helpful ❤️

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This setting has been moved. Go to Items, Item Preferences. Select Edit for Item Statuses and uncheck the low inventory slider.

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Other options didn't work. This did. Thanks!

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Finally, the right answer.  Goldneye doesn't have a clue.   Old instructions.  Thank you very much. It worked 

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Hi! Sorry mine didn’t work, is there another way to do this??

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Square Community Moderator

Oh no! Sorry to hear that! Can you please confirm the URL tied to your website so we can take a closer look? @Scrubandnourish

 

Also, welcome to the Seller Community! 🥳 

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Hi, the Item Settings menu item doesn't seem to exist any more.  How do I change the low/no stock options on my customer-facing website? 

 

My dropdown menu shows:

Online -> Settings ->General, Checkout, Sales Taxes, Tracking Tools

 

No other options are available.

 

 

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HI, yes, there was a recent change to the table of contents.  

 

Here are the breadcrumbs and screenshot.

Online Dashboard, Items, Item Preferences

 

Screen Shot 2021-04-28 at 5.57.03 PM.png

 

Hope This Helps!
TERRI
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Yup, that's it.  Thanks!

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Thank you so much. This has helped a lot. 🙂

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Hi! I found the option to remove the "low stock" label but mine does not allow me to disable it. Any ideas why I can't? 😞

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HI, look for the Edit button on the far right side.

 

Screen Shot 2021-05-20 at 2.21.48 PM.png

 

Hope This Helps!
TERRI
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