SMS being blocked. Issues have been ongoing since December with no answers from Square.
We are blocked from letting our clients know that their work orders are ready for pick up. We have always texted them since SMS has been available. The clientele prefers this method as it's convenient for them as well as us in the office.
We are also being blocked from sending our emails to our clients when working with custom jobs. When we need photos for example or accommodating them for e-transfers.
A reply to these issues would be great. Still no answer from Square since December.
