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Why does my Online Store say not accepting order?

When you click on a product in my online store it says not available and Our store is not currently accepting orders. 

please help

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Square Community Moderator

Re: Why does my Online Store say not accepting order?

Best Answer

Hey @Mssmoke1. Thanks for posting.

 

Under the Checkout page in your Weebly Settings tab, do you have "Accept online orders" toggled on? It should look like this:

 

 

Let me know if that is, in fact, turned on and you're still running into trouble.

Nika_S
Community Moderator, Square
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Message 2 of 24
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Square Community Moderator

Re: Why does my Online Store say not accepting order?

Best Answer

Hey @Mssmoke1. Thanks for posting.

 

Under the Checkout page in your Weebly Settings tab, do you have "Accept online orders" toggled on? It should look like this:

 

 

Let me know if that is, in fact, turned on and you're still running into trouble.

Nika_S
Community Moderator, Square
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Message 2 of 24
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This store is not yet accepting payments URGENT HELP

I have everything set up through square as far as payment and sync. But the site still says "This store is not yet accepting payments" on check out.

 

Please help this is urgent since I need to have this store up by Tuesday Noon

my site is Brianherrera.shop

Thanks

Message 3 of 24
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Square Community Moderator

Re: This store is not yet accepting payments URGENT HELP

Hi @bherrera22. Do you have this toggle on? (shown above)

Nika_S
Community Moderator, Square
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Message 4 of 24
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Re: This store is not yet accepting payments URGENT HELP

We (Evolve chocolate + cafe) do NOT have that toggle option - - or at least we cannot find it. I believe we've looked everywhere - - 

Message 5 of 24
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Square Community Moderator

Re: This store is not yet accepting payments URGENT HELP

Hi @truffles2020,


For this question, we recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
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Message 6 of 24
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Re: Why does my Online Store say not accepting order?

I have this toggle selected but my site is still showing that I am not acceptning payments.. any suggestions?

Message 7 of 24
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Square Community Moderator

Re: Why does my Online Store say not accepting order?

Hey @kholan2,

 

Your best bet would be to reach out to our direct CS team next so they can look into your setup with you and make sure your site is ready to go.

Ashley C
Community Moderator, Square
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Message 8 of 24
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Re: Why does my Online Store say not accepting order?

Hello! I am having the same problem. I have everything set up and ready but when I try putting up a product it says that “the store is not yet accepting payments”. I have already set up the payments, shipping fees, etc. and I also have the *accept online orders* on. Please advise me on how to go about this so I can have my site up and running. Thanks in advance. Site is www.jcsews.com

Message 9 of 24
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Re: Why does my Online Store say not accepting order?

We are logged into Square, have searched and searched and not seeing the buttons and options described in this thread. How do we make the cart "live" and get rid of the RED "our store is currently not accepting orders"?

 

HELP!  And thank you.

Message 10 of 24
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