Appointments App for IPHONE stuck, won't load available times

[Rkoldaro]

My appointments app will not load the available times. When I go to create an appointment and select the time field, it becomes blank. This all of a sudden started happening. I tried uninstalling and reinstalling, logging out and logging back in, even a hard reset of the whole phone and closing all of the open apps. No luck. I can't be the only one experiencing this? I have an iPhone 6.

[Spenser]

Sorry to hear about the trouble, @Rkoldaro. Generally I would suggest the things you've tried as far as troubleshooting the app, so we'll probably need to have the Appointments team take a closer look. If you haven't already, contact our team directly so we can take a look at your account and gather more details as needed. Thanks for bringing this to our attention!

[beardsandbeers]

One of our barbers is experiencing the exact same problem. I'm waiting for a return call from square support right now.

[Sean]

@beardsandbeers - You should hear back soon if you've already requested a callback. 🙂

[Rkoldaro]

I emailed my issue yesterday and have not heard back.

[Sean]

@Rkoldaro - We generally reply to emails withing 1-2 business days. If you'd prefer, you could give us a call. There shouldn't be much of wait to chat with a supporter over the phone if you want to get this resolved ASAP. 

[Cyndiprichard]

I'm having same problem but can't call without a code????

[Sean]

We're happy to chat with you, @Cyndiprichard! For more details on how to track down your customer code, just check out this thread. Look forward to chatting!