- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hello,
I'm trying to customize my homepage, however I have run into an issue with uploading photos. It does not give any errors but it doesn't upload the photo. I've tried clearing my cache in my browser and I've tried using Safari and Google Chrome with no luck.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
HI, are you adding the Banner Image? or a Product Image? Can you please share a screenshot? or Link? to see what you are experiencing?
TERRI
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
@Goldneye hopefully you can see what's happening when I'm trying to upload photos. I have attached a screen recording. https://youtu.be/Rm088AyKmQY
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
HI, thank you for the recording. That is strange, for it not to add to the Images folder at all. Have you tried deleting that Text and Image section, save, exit Editor, then log back in to Editor to add again? You can contact support also.
You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
TERRI
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
@Goldneye so I was able to upload a different picture. Not sure why it wouldn't work with the previous upload maybe something wrong with the file or the website.