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amberlooms
09-10-2019
12:22 AM
Cannot login to dashboard URL on my device, tells me incorrect password -- RESOLVED
I keep trying to login to my dashboard on Safari on my iPhone, and it tells me my password is incorrect. It's not incorrect. I've already cleared my cache, checked my login credentials are correct. I am able to login to my dashboard on my Chromebook, however.
RESOLVED -- looks like it was an issue on the back end, as I tried several hours later and it worked.
1 REPLY 1
Thanks for updating your post @amberlooms! Glad to hear you were able to sign in!
️ Helen
Seller Community Manager
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