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Cash collected always different than "cash sales" in daily report

I currently do not use the in app cash management tool. I am using only one device and the cash that I take out of the drawer every day at the end of business after discounting the amount started within the cash register is always a bit higher when compared to "cash sales" data in the daily activity sales report. I imagine I am missing a formula to account for tax or something along those lines but every time I try I can't seem to get it correct. Is there something I am missing? Thanks

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Admin

Hi @gojuicensb, thanks for bringing this up.

 

Sorry to hear about the trouble this is causing. It looks like a handful of other sellers encountered this issue in another thread. I'd suggest having a look at their discussion to see if it helps clear things up. If you still have any questions, it might be best to touch base with our Support Team where you can sort this out with a team member, one-to-one.

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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