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Having trouble importing items from excel list

In this thread, I asked about how to change the prices on multiple items at one time.  My thread was combined with this existing thread.  https://www.sellercommunity.com/t5/Questions-How-To/How-do-I-change-the-price-for-an-entire-category...

Here it gives instructions for importing and exporting items via excel spreadsheets.  I exported the library, made changes, and then when I try to import the changes I made, I receive the following error.  "Import file contains duplicate column headers"  I did not change any of the headers when I edited the spreadsheet.

 

screenshot of error message.jpg

 

I would appreciate any help getting this issue resolved.  We have been having hell trying to change our prices and it is becoming very frustrating.  Thanks.

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Admin

Hey @Mayasand-

 

Thanks for posting in the Seller Community. 

 

Firstly, so sorry for the frustration. Please take a look at this Support Center article. If that doesn't work, please give our Support Team a call. We can even upload the file on our end should you continue to have trouble.  

 

 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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