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How do I cancel a transaction and start over? I find that Square won't let me do this.

How do I cancel a transaction and start over? I find that Square won't let me do this.

Message 1 of 7
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Re: How do I cancel a transaction and start over? I find that Square won't let me do this.

click the arrow in the top right corner. select clear items.

that should do it

 

Message 2 of 7
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Re: How do I cancel a transaction and start over? I find that Square won't let me do this.

I put in the wrong amounts (before sale is completer) but I can't delete them

How do I start over. Noone has been charged yet.

 

Message 3 of 7
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Re: How do I cancel a transaction and start over? I find that Square won't let me do this.

@ronelda

If the above answer isn't helpful, you can also select the item. The item detail screen opens. scroll to the bottom of that screen and select "remove item."

🙂

 

Message 4 of 7
4,402 Views
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Re: How do I cancel a transaction and start over? I find that Square won't let me do this.

Touch or click on the "Current Sale" right above the charge amount. Then touch or click "Cusont Amount", and then "Remove Item".

Message 5 of 7
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delete an item prior to checkout

How do I remove an item prior to checkout if it was added by mistake

Message 6 of 7
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Admin

Re: delete an item prior to checkout

Thanks for posting @OneWildHoney

 

To remove an item from the sale, tap Current Sale above the charge amount in the blue box. Swipe left on the item and tap the red Delete button.

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 7 of 7
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