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We’ve had two square registers for around 7 months now, and for the last three days our chip reader hasn’t worked on one of the registers. The swipe, tap, and manual entry work fine. It doesn’t recognize that a card has been inserted. How can I get the chip reader to work again?
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Square Register
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1 REPLY 1
you would have to contact square directly and see if it is still under warranty and what troubleshooting steps they have.
https://squareup.com/help/contact
Click “More”
Click "I don't see my issue"
Click "Call Support"
Write down your Customer Code
Call 1 855 700 6000