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How do I fix my chip reader on my square register?

We’ve had two square registers for around 7 months now, and for the last three days our chip reader hasn’t worked on one of the registers. The swipe, tap, and manual entry work fine. It doesn’t recognize that a card has been inserted. How can I get the chip reader to work again?

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Super Seller

you would have to contact square directly and see if it is still under warranty and what troubleshooting steps they have.

 

https://squareup.com/help/contact

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1  855  700  6000

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