I can't send an invoice all of a sudden. The button that's usually blue is not. Help please!!

[KathrynSilver90]

Can't send invoice

[Sean]

@KathrynSilver90 - It looks like you were already able to sort this out. Would you mind sharing what the issue was? 

[KathrynSilver90]

Hi Sean,

I have no idea why it was doing that to me for a number of hours. I kept checking and finally it went blue again and let me send!

[Sean]

@KathrynSilver90 - Hmm. Were you certain to enter the payment amount first on the keypad? I've seen this happen in the past with some folks. Also, as a general rule of thumb for troubleshooting, I suggest force quitting and signing out and back in to the app. Hopefully you don't run into this issue again, also appreciate the follow up!