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I have the Square KDS app on my iPad and I've verified:
1) KDS is using correct location, verified by changing the name on Square Dashboard also gets reflected on KDS app in iPad
2) All Items have a category selected, in this case Foods
3) Settings > Orders > View point of sales orders and View online orders are both turned on
4) Settings > Items on tickets, make sure all Categories are turned on. Also just tried turning on Foods and Beverage
When I go to Check from Square POS and complete the transaction, the Order/Ticket does not show up on KDS
Please help. What am I missing? Thank you.
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Sorry to hear that @yumsapeatery. I'm going to loop in a Super Seller that uses Square KDS also. Hopefully he can lend a hand.
What you thinking @Donnie-M ?
Community Moderator, Square
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Thank you @JustinC , much appreciated! I can see CC and cash orders under Transactions and was expecting to see those on the KDS app.
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