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Register not generating a signature screen at any point in the checkout process.

I do not have the "Signature not required under $25" turned on and yet am never getting a signature screen to appear at any point in the checkout process. Running charge tests at home for various amounts, none over $25 but like I said, I don't have the "Signature not required under $25" checked, meaning I want a signature for every transaction no matter what the amount. Square takes the credit card, asks about tip, then proceeds to the "All Done" thank you screen.  Where's the signature screen??

 

 

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Super Seller

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Square

@FYB - That should't be the case for credit card transactions. Are you sure you're just not seeing the signature screen for "Cash" and "Other Tender" transactions? You won't see a signature option for these types of transactions.


Sean
he/him/his
Product Manager | Square, Inc.
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