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Sale amount

Hello all- during my last 2 art shows my mobile square card reader kept adding extra zeros to my sales. Not always but at least 4-5 times per show.  It happens when the sale lags a bit before going through. The first time it happened I didn't catch it before the sale went through.  Talk about embarrassing! What a nightmare that created! Has anyone else had this problem?

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Super Seller

@WWA Your mobile square card reader? Are you talking about a square terminal? Or do you use the Point of sale app on a phone or tablet connected to a square card reader via bluetooth? If it is a terminal double check there aren't any updates that need to be done, and make sure you have a strong internet connection. If the terminal is constantly trying to recheck if it's still connected to the internet that could lead to a lag in response which may cause your extra taps on the 0.

Lovewell Tea & Coffee//
Ventura, Ca


https://www.lovewellteaandcoffee.com/
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