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Sharing items file with others as CSV - rejected

I downloaded my items file to share with other team members to save them the trouble of creating their own. I cleared the contents of the Item ID first but otherwise resaved as a CSF file. People are telling me that when they try to upload the file, they get the message, "[Filename].csv may contain features that are not compataible with SCV (Comma delimited)." Others have said that it's the wrong "type" of CSV.

What can I do so that the file I export is usable by others?

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Hey @barefoot2005, that sounds strange. This may be tricky to sort out in the community — I'd suggest giving us a ring so that a team member can check on account specifics.

 

Generally speaking, as long as all values are in the appropriate columns of the upload template, you shouldn't be encountering that error message.

 

Hope this helps get everyone in the right direction!

️ Tom | he/him
Seller Community Manager | Square, Inc.
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