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Should the Appointments and Google calendars sync after rescheduling a service?

[The title of this thread has been edited from the original: Rescheduling a single appointment in recurring series]

 

I have several clients with recurring appointments scheduled in Square. If a client needs to reschedule a single appointment (not the entire series), they can accomplish this. However, the original appointment remains on my Google Calendar. So, now it shows both the original AND the rescheduled appointment.

If I reschedule the entire series, that seems to populate correctly. It is only when a single appointment is changed.

Oh, and the appointment DOES change inside Square's calendar. It only remains in Google Calendar.

Thanks for any advice!

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Re: Rescheduling a single appointment in recurring series

Hello @tommydmusic,

Thank you for posting in the Seller Community. Welcome.

 

After looking into this with our Appointments Team, we can confirm that it should sync and reflect within both the Appointments and Google calendars. Have you tried unlinking and relinking the calendar to your system?

 

Please let me know if you have any other questions by replying to this thread. 

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
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