Should the contactless reader beep after a transaction?
I purchased three contactless readers when they were first sold. All three of them gave off a beep when the transaction was successful. Recently, one died and I just received a replacement. The replacement handles transactions, but does not beep after the transaction occurs. Should it not beep?
Hi @DrSFG. Welcome to the Seller Community. We're happy to have you! As for your question, you should most definitely be hearing a beep after each successful transaction. 📣 Out of curiosity, have you tried testing it out using your own card in quiet space? I know that the beep isn't that loud.
Well, I tried the new contactless reader with a patient's credit card just a few hours ago and held it up to my ear. There is absolutely NO beep with the transaction completion.
This morning I tried it with Apple Pay, and the beep was loud and clear. But now I'll need to see if that woke up the sleeping giant with reading clip credit cards.
@DrSFG - Glad to hear! Also, I totally mean't "your" (I fixed the typo). It does look like you updated your Square Reader to the latest software version this morning, so I bet that did the trick! Please let us know if things still aren't working next time you try using a chip card.
