x

Square App on Samsung S9+ draining battery

The Square Point of Sale app is just eating the battery on my Samsung Galaxy S9+. In the last week the battery monitor said that the app used 118% of the battery life.

 

This is crazy. I've even tried force-quitting the app, but it's still there running in the background, eating all the battery... but apparently using 0 minutes of time. 

 

What's going on and how can I stop it?

 

Thanks!

 

Screenshot_20190720-114035_Device care.jpg

727 Views
Message 1 of 3
Report
2 REPLIES 2
Admin

@Kiaroskuro

 

Wow! That is a really unusual, and not something we've seen a ton of, so thank you so much for flagging this. We do want to look further into this, and are creating a support ticket to research this. 


Our team may reach out needing some more information, so please keep an eye on your email.

kellyj
Technical Program Manager: AI
Square Inc
694 Views
Message 2 of 3
Report

Thank you!

 

Let me know if you'd like more system information for troubleshooting. 🙂

692 Views
Message 3 of 3
Report