I am using three Square Register terminals, two at our front counter which use the signature pad to complete transactions, and one behind the bar, which prints a credit card receipt for the customer to sign. However, for some reason, these settings are changed to the opposite setting sometime overnight, every single night. So the two at the front counter which use the signature pad will be set to print a paper receipt, and the one behind the bar to use the signature pad. As I stated, this happens every single night. This is incredibly frustrating, as I have to make sure to remember to change these settings back every morning. I have contacted service by telephone, but the only solution they were able to offer me is to factory reset all of my registers to see if perhaps it is a software glitch. But this is simply not an option at this time. I understand that my menus, employees, etc. are stored in the cloud, so I would not lose these items, but I would lose any other changes I have made to the registers, and at a time where I am currently working 80+ hours a week, I am simply not willing to spend a couple of extra hours after I'm done for the day or before we open to change everything back to the way it was. I need help here!
