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Beta Member

Square register times out in middle of transact

While in a transaction actively scanning items the register will time out and lose the entire transaction. 

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Square Community Moderator

Hi @lbicheese - I'm sorry to hear that this issue with your Square Register has brought you to the Seller Community.

 

I suggest starting out with the troubleshooting steps for performing a factory reset on your Register listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance. Just a reminder: By owning the Square Register, you have 24/7 access to our Phone Support Team.

 

I hope this helps!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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