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Two charges on one credit card 20 minutes apart. Is there a glitch in the system?

Is there a glitch in the system?  Can a technician see when data is entered in the system?

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Super Seller

to clarify, are you the store owner or a person who used a card at a store that has Square for credit card processing?

 

there isn't a limit to a card being charged multiple times so it is very possible to have this.

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Hello @Claude2, that sounds weird. 

 

On your transaction report do you see both charges? Or did the customer contact you about the duplicate charges? 

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I see both charges. Customer is unaware.  I order refund also.

 

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Super Seller

are you sure the customer didn't make 2 purchases?  we have that happen frequently.  without you storing the card on file there isn't a way to charge a card again without the card present.

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No.  I do not have that much activity and can tell it was for another customer.

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