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I've just added some new items to inventory, then went to check them on the site to make sure everything looked ok, and the buy buttons all said "Not Available." Then I checked other, previously entered items and they say the same thing. It appears the entire inventory is like this (369 items). What happened??? And more importantly, how can I fix this ASAP? Our last order was on January 16th - now I know why... I really hope someone can help!
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I was able to speak with customer service about the issue and it appears there was a bug with setting up shipping. Following this path is the fix: Online > Settings > Shipping > Set Up Shipping > then fill in your appropriate info. If anyone else finds this issue on their site, this may be the fix for you as well.
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I was able to speak with customer service about the issue and it appears there was a bug with setting up shipping. Following this path is the fix: Online > Settings > Shipping > Set Up Shipping > then fill in your appropriate info. If anyone else finds this issue on their site, this may be the fix for you as well.
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Thank you for following up on your original post with an update, @WithinThings!
Hopefully this helps someone else if they ran into the same troubles.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
I don’t see that path - after Settings, I don’t see a Shipping setting
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It looks like the path is now: Online > Settings > Checkout > then find the toggle for "Accept online orders" near the top. Make sure that is turned on.
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