disconnect bigcommerce

[NFetzer]

Hi there,

 I no longer have access to my BigCommerce store and I was wondering if there is any way to remove the inventory connection without signing into the store itself? The inventory on that store is incorrect and it keeps syncing and updating my actual inventory.

Thanks  Natalie

[Joe]

Hi there, Natalie! @NFetzer - thanks for asking this! Great first (of hopefully many) posts on the Seller Community 😇

Because our third-party integrations are housed and supported by the third-party (in this case, BigCommerce), the only way to disconnect automatic inventory adjustment would be to sign into the store itself and manually disconnect.

BigCommerce Support may also have another workaround for this case. I would recommend reaching out to them as to why the discrepancy is happening - or at the very least, find a helpful shortcut. 

Let me know if you have any further questions! And again, welcome!