trying to install contactless chip reader but no connect a reader screen appears

[jodi]

Need help with android samsung galaxy S4:

No connect a reader screen appears--all we get is a learn more screen with dropdowns

[George]

I haven't seen any issue on our end. Can you try force quitting the app and then starting it again or turning your Galaxy S4 off and turning it on again? If that doesn't work, you may need to delete the app and then reinstall it. (Make sure you don't have any offline transactions pending, or else you'll lose them if you delete the app!)

Then take a look at this thread for tips on connecting your reader: https://www.sellercommunity.com/t5/Questions-How-To/How-do-I-connect-my-new-chip-Reader/m-p/34#M12

Hope that gets you up and running!