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Autopopulation of email/phone

I add a customer and all their information, put through a sale, and then the receipt page doesn't autopopulate the phone number or the email. Customers have to put in their email every single time they purchase something eventhough they've already given it and it's on file? I'm trying to go paperless, but who is going to type in their email every single time when we already have it? They'd rather just take a paper copy of the receipt. There has to be a way around this. This is a very flawed procedure.

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Super Seller

The receipt fields do not auto-populate with a customers information because they may want a different email or phone number for the receipts versus newsletters.  Once a customer enters that information on a credit card sale, then the information that they entered on the receipt screen will be retained for the next time they use that card.

 

So say they used a visa ending in 5432 and entered name@name.com.  Next time they use Visa 5432 and it gets to the receipt screen it will auto-populate name@name.com.

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