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The scrolling of the locations for a ticket is cumbersome, we would like to see this changed to a drop-down menu - as we are using this for keeping track of who the server is for a ticket. If we have 15 servers, scrolling through them each time to select them when creating a new ticket has us not using this feature and having to enter this info in the ticket name - which takes up more time than we'd like to see used - especially when dealing with a huge event and time is of the essence.
James Wilkinson
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