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Epson TM-m30 is taking long time

Hi,

 

I'm using square stand with Ipad and Epson Tm-m30 ethernet printer.

 

The printer takes a long time after making a charge. Sometimes 5 to 7 seconds.

 

Can anyone support here?

Thanks

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Square Community Moderator

Hey @LP3

 

Welcome to the Community!

 

There are a few things you can check to help with the lag on the printer. 

 

First, make sure your iPad and app software are up to date. 

 

Next, try deleting the printer station and adding it again. 

 

Finally, check your internet to make sure there aren't any interruptions. 

 

Please let me know if these don't do the trick! I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
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Unfortunately the issue wasn't solved even after following those recommendations 😕.

 

I would highly appreciate if any other tricks can help here.

 

Many thanks in advance 

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Alumni

Can you try resetting your printer? Instructions should be included in the manual when the printer was purchased. 

 

@LP3

Justin
Community Moderator, Square
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