Please fix the cha Ching notification.

[jes23]

Why does this keep happening please fix the cha Ching notification ASAP 

[Valentina]

Hi there @jes23 - sorry to see trouble has brought you to the Seller Community! 

I'm not sure what you are having a problem with here - are you able to elaborate on what needs fixing?

Since we're unable to take a dive into your account, we recommend reaching out directly.

If you give us a call, our team will be able to dig more deeply and figure out what may be happening with your notifications.

[jes23]

It is the Weebly notification when there is an on line order. Support said it's a glitch.  It is also the pact that you cannot mark as picked up in Weebly. you have to go to square.

[Valentina]

Ah - it sounds like you've been in touch with our team, and they're aware of the issue.

Is that right, @jes23?

[jes23]

Yes but I was talking with someone and the call was lost and she never answered about the option to mark picked up in the weebly app. It used to be in the top right corner. 

[Joe]

Hi there, @jes23 - stepping in for Valentina on this one.

If you got disconnected in your call with our Support Team, you can reach out again here. They should have record of your previous conversation.

In regards to your Weebly app, can you share a screenshot of what you are seeing now in lieu of your pick up option?

[jes23]

The Weebly W without a number 1 on it to indicate we have 1 order.