Yes - I know this (LOL) but I'm asking for the ability to see the Open Tickets in the HOME screen so that we can see what transactions are coming up - or if any were left open - that Management can close-out for end-of-day balancing - as there is normally no Management on for close.
well, you specifically asked to View Open Tickets from Dashboard so that is what I answered.
you can set Square POS up so that once you save a ticket or complete at transaction it automatically brings you back to the open ticket selection screen. that is a setting in Settings -> open tickets -> use open tickets menu as home screen. you will then have to close out of that menu if you want to start a new transaction.
Any thoughts on this? Our Managers who work remotely need to be able to login to the dashboard via the website - and see that there are no open tickets at the end of a night and be able to close or void them from the website dashboard interface. Especially, as new locations are open - it will be even more important that Managers can remotely monitor and interface with our business.
Hey @JPWilkinson - Sorry for the confusion here. @VanKalkerFarms' answer stands as there currently isn't a way to view Open Tickets from your Dashboard, only within your POS app. If your managers have a tablet, they can use that to sign in to the app and check in on the tickets remotely.
Hope that helps!
We all do have smartphones and we do have the Square app loaded - what we find hwoever, is that we need to log in to the app with the login that is used on the iPads back at the shop - otherwise we cannot see tickets - which is problematic as that login in the owner login and we cannot give that out... for obvous reasons.
Even myself - that is listed as an Admin - I login with my credentials to the app as I do to the dashboard - and I cannot see Open TIckets... I've tested this on my own iPad as well.