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The title of this thread has been edited from the original: Debit cards
I am able to do debit transaction with most cards but not RBC. Is there a way to figure this out? Is there a number to call support?
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Interac (Debit)
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It sounds like you are in Canada. In Canada, only transactions less than $100 and are interac Flash tap enabled can be accepted via TAP. You can't accept debit cards via chip reader only tap.
It sounds like you are in Canada. In Canada, only transactions less than $100 and are interac Flash tap enabled can be accepted via TAP. You can't accept debit cards via chip reader only tap.
I have this same issue TAP on RBC (Royal Bank of Canada) Debit cards.
Order was below $100
Other debit cards work
Using Square Reader Contactless with iPad
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Reading on the RBC website it says that Interac Flash is available at select merchants, so I don't know if that means their card only works at select merchants or that only select merchants are able to accept payment via Interac flash debit.
I would suggest you get in contact with Square support. I don't know the exact steps for Ca support but here is the link to start from. https://squareup.com/help/ca/en/contact