"Error: Square was unable to complete the transaction. Please try again later or use another means

[eleosborn]

hi

I've just asked someone to help me test me new e-shop and they get this error message (a couple of people previous to this transaction worked fine). Can you help?

thanks

[Seamus]

Hi @eleosborn,

Thanks for getting in touch and sorry to hear you had trouble processing a payment over the weekend.

Unfortunately this isn't an issue we're able to toubleshoot via our forum - so our support staff can properly look into this one, I recommend getting in touch with our UK office tomorrow morning on 0800 098 8008.

All the best!