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I uploaded an altered customer file and now the information has shifted.. ie... address and email address don't line up with the correct customer. I have an unaltered download and want to import it, but if I first delete all contacts will the purchase history be lost?
Jan Ott
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1 REPLY 1
Hey there @Janot
My best advice here is to reach out to our support team so they can get this escalated for you and restore your Customer Directory to a time before this upload happened. You can give them a call at 855-809-9000 (English) or 855-700-2000 (French) between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.
JJ
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