After digging around for hours and following empty leads I was on hold for 59 minutes then talking to a "support agent" overseas for another hour. AND THEY CAN DO NOTHING! I have paid for a domain and Weebly site for years and just found out the MENU does not work is DEFUNCT on my homepage on ALL MOBILE devices. I see this has happened to many poor weebly users. We have been paying for a service that does NOT WORK and that is illegal.
I lost one year of business because NO ONE COULD NAVIGATE to the purchase page. The menu works on 60% of the mobile pages but not on the most important home page and 4 others. Why? This seems like an internal glitch not a user error. Why? No one cares. They just want me to upgrade and try a new theme and destroy my ranking and formatting of my site. It will be a weebly MESS. The hardest junkiest web site builder in the world.
I wondered what was wrong and why sales were so slow. WEEBLY RUINED MY BUSINESS.
Just because WEEBLY decides to make a template obsolete doesn't mean they should leave customers who originally purchased that template hanging in the wind. You charged me for it didn't you. Never gave me a heads up it might be going out style, did ya? Nope just kept taking my money year after years.
My business has been ruined using WEEBLY. I am not a web developer nor have the time to twiddle around with this incredibly un-user friendly garbage.. How about a refund for the year of lost business. Instead I was basically told to go fuk myself. But believe me, you have me fired up and I will blog about it and wordpress and social media and publish away. At least I know their menu tabs work.
Weebly should be sued. You can't take money from people and sell them a broken product. But there is no office, no support team, no contact information NO ONE except whoever is taking our money. No accountability. No paper trail - just a call room somewhere in India or Central America paying children with our money 50 cents an hour while my business got ruined.
