Weebly doesn't save my custom shipping box sizes and continually reverts back to the default size.

[KimberlyGormley]

This is making me crazy.  I have several box sizes and any new sizes do not get saved to use again.  Or it immediately switches back to the default size.  Which is  28" x 36" How do I get it to accept the sizes I put in and quit switching it?  I lose money because people are paying $80 shipping on a 4 x 4 x 4 box that weighs one pound. Any help would be amazing.  Thank you and Happy Thanksgiving.

[Ellie_]

Hello, @KimberlyGormley, 

Welcome to the Seller Community! The default size box per this article states that the default box will be used for items that don’t have a specific box assigned to them. If a customer places an order where more than one box size is needed, RTS will use multiples of the largest box size needed to accommodate the number and weight of items purchased.