There was an error logging in. (E313)

[Haider]

I can not login My  weebly  Site error E313 And  open website Show 404 page not found.

My Website Link https://www.HAwebsites.weebly.com/  How To Solve it 

. Open WebsiteLogin Time

[Adam7 · Accepted solution]

It looks like your account was banned for violating our TOS, @Haider. If you are logged into our Help Center, I would submit a ticket to our Customer Success team about it so they can escalate that to our policy team.

http://hc.weebly.com/hc/en-us/requests/new

[Mozzermarr]

Hi Adam, I also have this "error 313" and "404" issue. I can't sign into my main account and am not sure what to do. I've received emails from you guys, however, there is no link for resetting my password provided.  I used my Weebly site for teaching and can't see how I would have violated any terms of service. My domain, among a few that I use with that account, was bcciep5.weebly.com. I had another page that I made on there too, for a master's program I was taking. Anyway, could you perhaps point me in the right direction of who I could contact in order to find out what the problem is? Thank you very much.

Graeme.

[Adam7]

Thanks for posting, @Mozzermarr. I've asked our team to take a look at your account for you. Since it's Sunday, I expect that they'll that tomorrow.

[Adam7]

Our team has resolved this for you! All you need to do is reset your password and you'll be able to log in: https://www.weebly.com/reset

[Mozzermarr]

Hi Adam,

I've got my site back! Thank you very much for your help. I really appreciate it .

Graeme.

[Adam7]

You're welcome!

[gallows]

Hello! I can't log into my main account (email dejathedragongod@yahoo.com), I got error E313, and my website is 404'd. I'm extremely frightened because I have a ton of my art on there that I don't have backed up anywhere else. I tried resetting my password, but as other have said, there was no link in the password reset email. Urgent help on this matter would be appreciated!! Thank you!

[Adam7]

Thanks for posting, @gallows. I've asked our team to take a look at your account. Since it's Sunday I expect to hear back about it sometime tomorrow morning - thank you for your patience!

[gallows]

The website in question was fakegod.weebly.com.

[Adam7]

Our team has fixed this for you, so all you need to do now is reset your password and you can log in and publish your site.

https://www.weebly.com/reset

[siiz]

mail : ---- show error logging in. (E313)

pls fixed 

[Adam7]

Our team has resolved this for you, @siiz. You will need to reset your password to log in, and then publish your sites again: https://www.weebly.com/reset

[ibraheem]

i cannot login to 2 of of my accounts. They are showing error313. This is really disturbing that weebly had to do it so very suddenly without any warning. Atleast they should have allowed me to log in.

the accounts are : ibraheemibnanwar@gmail.com

                              ibraheem23412@gmail.com

[Adam7]

Thanks for posting, @ibraheem. I will have our team take a look at your accounts.

[Markus_ro]

Hi Adam,

i have the same problem with my other travel website. www.markusreisen.info and I can't login any more. Can you please help me? Log in: macky84australien@hotmail.com

I'm using this site now for many many years...

Thank you

Markus

[Bernadette3]

Sorry for the troubles, @Markus_ro. I'm checking with support right now. 

[Adam7]

Our team has resolved this for your accounts - all you need to do is reset your password for each, log in, then publish again. If you don't get password reset emails you can use this form to do that: https://www.weebly.com/reset

[ibraheem]

it worked.Thanks a lot for the great and quick help.

[ToydeJour]

Adam - why is this happening to so many people? I'm getting the same thing logging into, or not logging into, my account. 

[ToydeJour]

Not my site associated with this account. My personal site. Please reach out to me directly if you need more info to help.

[Bernadette3]

I'll send you a PM, @toydejour

[lichen]

i am having the same problem with my account and website:http://lichen-lee.weebly.com/

please help