Q&A with Weebly eCommerce Group Product Manager!

[RiahG]

Hi Everyone!

Today, we'll be chatting with Jaclyn Konzelmann, eCommerce Group Product Manager at Weebly. She'll be arriving at 9am PDT to answer your questions. If you won't be around then, feel free to go ahead and ask!

Thanks, and see you at 9am!

Riah

Content Producer & Community Specialist

[cadymay]

Heirloom Angel, I am right with you. I still can not see my order content in my paypal account, and many times, customers reference their paypal order id when discussing orders with me, so I am expected to cross reference??? My entire order fufillment is now broken, as well as my book keeping, all of which was working perfectly before. I spoke to paypal and they said it was not on their end.

I have emailed Weebly customer support and was told to "use Shippo" !!!!! This is not an answer, and not even related to the problem. I NEED the order content and quanties to show up in my paypal transactions.

I have been working on this for a week, simultaneously trying to lamely fufill orders and find another web host. Wix does not lay out quiet as well as Weebly, and I hate to lose the work, and the look of my site, but if Weebly doesn't step up to the plate soon, I am jumping ship.

[Heirloom_Angel]

I really wish this Q&A session had worked out.  I had high hopes for it, however, I don't have the time to wait for the answers, especially when they are simply repeats of what has already been stated.  Please know this is nothing personal against @RiahG or @JACLYN.  I am simply trying to save my website and shop and am very frustrated right now.

Thanks for your time.

[Lisa-S]

Hi there.   RE:  PRINTING ORDERS

My question is:  Is there an easy way to print out each order from my Weebly Store, so that it all fits only one page?  It seems to take 2-3 pages, and the words are all skewed to the left in a narrow column, which makes it hard to read.

I rely on the Weebly Order Print-out to make up the ordered "custom product", because each order has a choice of variations.   So, I tick off each part, as I go.

I've tried printing direct from the Weebly "print" button, or printing from Chrome, or even "print-screening" - but none is satisfactory.   Any assistance would be greatly appreciated.

(PS:  I just read through this thread, expecting to learn a few things.   However, only one topic was discussed.   Makes me glad I decided to 'wait and see' and NOT to update my Weebly / Paypal thingy, when requested).  

Lisa in Melbourne.

[Adam7]

What browser and operating system are you using to print from, @Lisa-S? There were some printing issues with order which have been resolved, though the effects varied depending on your browser.

[Becothy]

@Lisa-S, @Adam

Just solved this particular issue. When printing where it says "scale to fit" in the scale box, choose 50% this prints everything fine. Its a bit small, but fits everything on the page, including customer details.

[Heirloom_Angel]

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@Becothy wrote:

@Lisa-S, @Adam

Just solved this particular issue. When printing where it says "scale to fit" in the scale box, choose 50% this prints everything fine. Its a bit small, but fits everything on the page, including customer details.

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@Becothy

Thank you for this!