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not able to access sites after weebly/square account merge

I never asked to merge my weebly account with square, because I felt it would be problematic and now it is. However, it was done automatically today. Now I can't access anything. My 'overview' page only puts me to the website at the top of the list of websites I created - but I can't edit any site.

What's going on? Is the website getting setup and it'll be better later or something else?

I'm not against the weebly change to square altogether - as e-commerce is nice. It just needs to be done with respect to when people are ready to make the switch - as people like me are barely knowledgeable of e-commerce and are wary of new changes without properly understanding the technology.

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1 Best Answer

Best Answer

I spoke to the weebly chat - there was something wrong on weebly's end - they fixed it for me.

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12 REPLIES 12

I have the same problem.  I cannot now access my sites.

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Best Answer

I spoke to the weebly chat - there was something wrong on weebly's end - they fixed it for me.

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Square

Can you both please confirm the site address of the website you are tryin to access>

@hawaiisunfun Are you able to click the dropdown by the site name in the top left side of the dashboard? You should see a full list of all of your websites. 

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yes I can. My dashboard's fixed. The merge created issues in my account.

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Square

Thanks for letting us know! I'm glad they were able to help you out, @hawaiisunfun ❤️

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Bernadette, Can you please help me, asap! When I try to sign in to Weebly Editor, I get caught in this Square circle of questions asking me what kind of storefront I want based on the items sell. I actually missed seeing an order because of this, so my fulfillment will be late. I'm very frustrated by the fact that I had no choice whether or not I wanted to merge the accounts, for this very reason.
Thanks for your time.
Kimry
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Square Community Moderator

Hi there @trunKeys,

Are you able to confirm the link to the website you are trying to access? 

Ellie
Community Moderator, Square
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Same Problem Here! Infuriating! What's the solution?!

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I'm also getting prompted to change my login to a Square login. My websites are for professional and educational information -- I don't sell anything. Will they be the same if I change my login?

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I cannot access all my sites, only one, what do I do?

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Square Community Moderator

Hi there, @askeladen,

How many sites did you have previously? Are you able to provide the domains tied to those sites? 

Ellie
Community Moderator, Square
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Thanks for your reply,I had ten sites in weebly but only a couple published, www.uñasperfectas.com and www.javierfarrugia.com

I think there is an issue with the control panel, I have tried to use it with three different browsers and it is not working.

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