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We have updated the cost of our items and have added the "Square for retail" so we can track the COGS.
The report that runs isn't picking up the cost that has been entered into the system.
We ran the "Historic Report" and corrected any items that didn't have costs, but when we run the report, we are at a 100% profit....and while that would be awesome, the column that should show the average cost of the goods sold is full of dashes as opposed to numbers.
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Hi @gclinebell!
I would recommend reaching out to our Square Retail team directly, so they can take a look at this for you. You can reach out directly to Customer Success at 1-855-700-6000. Please keep in mind, you will need a customer code to get an advocate on the phone. Here is the link to get that code: squ.re/howtocontact
Community Moderator, Square
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