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Unanswered Questions

We have some items that contain variables that should be registered in separate categories.Has there been any thought on allowing categories to be assigned at t...

0 Replies

Hey Seller Community! We are looking for 3 Vancouver-based sellers to participate in an in-person interview with a member of our Square team. Criteria: Locate...

Admin
Posted 05-11-2022 in General Discussion
0 Replies

Currently, we have several locations operating on a single Square Online website. Two locations are within a block of each other. For pickup, customers are able...

Beta Member
0 Replies

Hi there - I'm trying to update my inventory as I received new stock, but "Manage Stock" is greyed out, and I can't figure out why! It worked before no problem ...

Level 1
Posted 05-06-2022 in New To Square
0 Replies

Possibly after a auto software update, but it now disconnects from wifi daily. Have been through all the troubleshooting that's written up both here as well as ...

Level 3
Posted 05-06-2022 in Hardware Troubleshooting
0 Replies

Hello,I see Square requires businesses with a Canada Post account to also enter their API credentials, however CP only doles out API creds to participants of th...

Level 3
Posted 05-03-2022 in Using Square
0 Replies

Okay, so here almost 10 months down the road since we first request a feature to sync categories between online and POS. Many others have requested the same thi...

0 Replies

Hi Sellers, We’ve simplified creating items to help you get to selling faster. Now, sellers using Retail POS free or those subscribed to Retail Plus can track ...

Admin
Posted 05-02-2022 in Product Updates
0 Replies

We’ve made it easy and simple to set up recurring payments so you can get paid fast and get back to the more interesting parts of running your business. Go t...

Admin
Posted 05-02-2022 in Using Square
0 Replies

Bonjour! 👋 Si vous ne le savez pas encore, vous pouvez offrir la livraison sans commission en utilisant la livraison sur demande, optimisée par DoorDash. Maint...

Admin
Posted 05-01-2022 in Product Updates
0 Replies

In an effort to help businesses bounce back from two years of pandemic-induced challenges, the Government of Canada launched theCanada Digital Adoption Program(...

Admin
Posted 04-28-2022 in Square Online Discussion
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Good day Sellers! You can now easily refund past purchases to digital eGift Cards directly from your point of sale. Refunding to eGift Cards is a great option...

Admin
Posted 04-21-2022 in Product Updates
0 Replies

Is it possible for clients to pay a monthly fee subscription anonymously? (Using a paiement link)I ask my community to support my initiative via a monthly subsc...

Level 3
Posted 04-13-2022 in Using Square
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Hello,We use Square on our phones at sales events including Craft Fairs, Farmers Markets and Food Festivals. I would like to remove the 'Add Customer' prompt wh...

Level 3
Posted 04-10-2022 in Square Point of Sale Group
0 Replies

To prepare you for the change to an eight-digit Bank Identification Number (BIN) or Issuer Identification Number (IIN), we’re running through the key informatio...

Admin
Posted 04-07-2022 in Product Updates
0 Replies

Hi Sellers! 👋 We’re excited to announce that now you can reach out to a customer regarding their order from your Order Manager page on either your Square da...

Admin
Posted 04-07-2022 in Product Updates
0 Replies

  While sellers have been able to accept refunds on readers, now it can be done with Square Terminal connected to Square Point of Sale. You can process amo...

Admin
Posted 03-31-2022 in Product Updates
0 Replies

Hi Seller Community!I’m excited to share an update onSquare’s Photo Studio app! We got a ton of great feedback since our launch in November and have made some p...

Admin
Posted 03-29-2022 in Product Updates
0 Replies

Long story short our company provides square POS with table ordering.I am just wondering if there is a good way to reach out to square members to bring awarenes...

Level 3
Posted 03-29-2022 in New To Square
0 Replies

Hi, My Customer bought a prepaid card to left a deposit on an item and I am not able to rue it on the virtual terminal. Can somebody help me, it's not working b...

Level 1
Posted 03-28-2022 in Using Square
0 Replies