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Unanswered Questions

So I have watching the few threads that exist here already in hopes that square to google contact syncing will be an updated feature. I am quite frustrated that...

Level 3
Posted 03-12-2022 in Customer Directory
0 Replies

I just got the Square terminal for my shop and plan to connect to the internet via my phone. If I leave (with my phone) will the terminal automatically reconnec...

Level 1
Posted 03-12-2022 in Square Terminal
0 Replies

customer prompted to redeem reward at end of purchase, but they aren't getting the reward and I am not getting the money? Where does that money go?

Level 3
Posted 03-11-2022 in Square Loyalty
0 Replies

Per the "Summary Report" for "Gift Card Activity" we had $325.00 in activations & $73.54 in redemptions = Total Change + $251.46 for Feb. However, the "Sales Su...

Beta Member
Posted 03-11-2022 in Troubleshooting
0 Replies

Hello,I have a location in CA & a new location in NV ( in May) - same LLC, different DBAs.I have one website that has been active for 7 years (CA location) and ...

ASP
Level 3
Posted 03-11-2022 in Square Online
0 Replies

I have 3 different sites, one is currently a performance site and the other two are, at the moment free sites. (1 is for a meetup group, 1 is a merch store, 1 i...

Level 3
Posted 03-10-2022 in Square Invoices
0 Replies

Since Square caps the gift card limit at $2000 how can I issue a customer a refund of over $2000 via store credit? I'm using the Square Register and even issuin...

Beta Member
Posted 03-10-2022 in Square for Retail
0 Replies

I’ve noticed that not one item in my store can be added to my cart since the “Add to Cart” button isn’t able to to be clicked on/loaded properly. When I try to ...

Level 3
Posted 03-09-2022 in Square Online
0 Replies

There is a charge on my account ,for 30.3 and it shows a car above it but that's it not what it was spent on or nothing where can I get more detail about it

Level 3
Posted 03-09-2022 in Troubleshooting
0 Replies

It seems not all my Item Pages scale to device correctly, possibly only an issue on the ipad in horizontal orientation. 10 Item Pages display with the left and ...

Level 3
Posted 03-09-2022 in Square Online
0 Replies

I keep beating my head against the wall. I show that I am connected to square in Weebly, but when I go to my items to sync I get "A technical error occurred whi...

Level 3
Posted 03-09-2022 in Troubleshooting
0 Replies

Hi all! I wanted to give a little warning about Square savings. I have been using squared for years, with no real issues. I recently started using the savings a...

Level 3
Posted 03-06-2022 in Square Savings
0 Replies

I’m unable to make my transfer. My account is Verified and I have transferred before.

Level 1
Posted 03-06-2022 in Troubleshooting
0 Replies

Trying to utilize Square Timecards and have hard time. We have Square Retail Plus subscription and we own Square POS Registers. We are not able to clock / in or...

Level 3
Posted 03-05-2022 in Square Staff and Payroll
0 Replies

Hello! I've ordered square and created US account with US bank info while at the US expo but I'm a Canadian Citizen. I go frequently to US expos and need to acc...

Level 1
Posted 03-04-2022 in Troubleshooting
0 Replies

The Square app on Android no longer reports sales the same way the web version does.When comparing sales between current day and some other date, it doesn't tak...

Beta Member
Posted 03-04-2022 in Troubleshooting
0 Replies

I can not find my gift card marketing campaign on my facebook business page despite the campaign being active. Does it take more than a couple hours to post?

Level 1
Posted 03-04-2022 in Square Marketing
0 Replies

I am trying to understand some functions of purchase orders to make them as useful as possible. Right now, I honestly find them near useless.I create a PO for a...

Beta Member
Posted 03-04-2022 in Square for Retail
0 Replies

I'm having troubles exporting an Item Sales summary report that lists the quantity of each item sold by payment method. I can view the individual quantities in ...

Level 1
Posted 03-04-2022 in Troubleshooting
0 Replies

Is there any way I can connect a Bluetooth printer with the square app on Android OS? If someone knows, please advise. Thank you!

Level 3
Posted 03-03-2022 in Square Point of Sale
0 Replies