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Unanswered Questions

Last month, we launched Square KDS on Android, offering sellers larger devices that display up to 10 more tickets than an iPad, and offering 45% less expensive ...

Admin
Posted 07-20-2023 in Product Updates
0 Replies

Hi,I am getting an 'unsupported device' error and "secure session denial" message when trying to connect my square reader to my google Pixel 7a phone. I have us...

Level 1
Posted 07-19-2023 in Hardware Troubleshooting
0 Replies

Hi Sellers! 👋 It is important for you to have your finger on the pulse of your subscription business! Having the ability to access all of your subscription da...

Community Team
Posted 07-19-2023 in Product Updates
0 Replies

I'm considering switching from Moneris to Square but I've seen a lot of people online complaining about accounts being frozen as soon as they process a large tr...

Level 1
Posted 07-11-2023 in New To Square
0 Replies

We are looking for ways to cash out multiple appointments and do not see this anywhere? Why is this still a feature request when it has been asked for since 201...

Level 3
Posted 07-07-2023 in Square for Retail Group
0 Replies

Hi Sellers!👋 Building a branded eCommerce or online ordering site is critical for driving customer engagement and conversion. Similarly to how you make an inv...

Square
Posted 07-06-2023 in Product Updates
0 Replies

I have many retail items for sale set up on the password protected hidden page feature on the website. Some of the brands I partner with don't allow reselling t...

Level 3
Posted 07-06-2023 in Square for Retail Group
0 Replies

Hi Sellers! 👋 We are introducing a new booked service filter and the ability to segment booking dates over a span of time (e.g. booked between 1/1-5/1), as we...

Square
Posted 07-06-2023 in Product Updates
0 Replies

Wehn i open the Square Beta app it says "square needs device storage, enable in settings. When i look at my settings it looks like there is storage for both the...

Beta Member
Posted 07-06-2023 in Square Point of Sale Group
0 Replies

Hi Sellers! 👋 You can now capture your customers’ attention and showcase your brand through a series of rotating images on Square Terminal. Easily add your bu...

Admin
Posted 07-05-2023 in Product Updates
0 Replies

Hi - is there a way to set up a batch file process to issue a specific report at the end of each night and have it emailed automatically?Thanks!Anita

Level 1
Posted 07-05-2023 in New To Square
0 Replies

This might sound like a dumb question...but do I need to add stock for a service for it to become visible?? That shouldn't be the case, right? Because I tried t...

Level 1
Posted 07-02-2023 in Square Online Discussion
0 Replies

I have square register and am using RETAIL not POS. How do I apply a discount code I've already created? Ther eis no place to enter it. If I click a specific it...

Level 3
Posted 07-01-2023 in Square for Retail Group
0 Replies

Anyone else not able to update stock numbers?Losing sales today because of this....

Beta Member
Posted 07-01-2023 in Square Online Discussion
0 Replies

We have a busy bar and can't be bogged down with just 1 terminal in use. Is it possible to connect two terminals to one Ipad?Doesn't look like it from here, but...

Level 3
Posted 06-30-2023 in General Discussion
0 Replies

The new interface on Terminal that was recently pushed has had a negative affect on our business, it’s not working correctly and it is slowing down checkouts si...

Level 3
Posted 06-29-2023 in Square Point of Sale Group
0 Replies

Hi everyone! I'm new to Square and I want to accept credit card payments online.The problem I'm having is that I want the customer to choose a custom amount the...

Level 1
Posted 06-27-2023 in New To Square
0 Replies

Hi Sellers! 👋 We’re excited to announce that we’ve added the ability to manage your shipments within Square Dashboard! This new Shipments page in Square Dashb...

Admin
Posted 06-27-2023 in Product Updates
0 Replies

Please consider making receipts have numerical numbers....not letters. Accounting runs on numbers, not letters.Today one of the receipt numbers came out as FUel...

Level 3
Posted 06-22-2023 in Square for Retail Group
0 Replies

Currently, the website that I set up through Square has an annoying feature in that it shows three floating dots as it loads. Anyone know how I can remove that ...

Beta Member
Posted 06-20-2023 in New To Square
0 Replies